No cancellation fee will be charged if you cancel your booking up to 4 weeks prior to arrival. Advance payments will be refunded within 7 business days. For later cancellations (< less than 4 weeks), 80% of the booking price (excluding cleaning and laundry package fees) apply unless we can re-let the accommodation for the same time period. If we are able to re-let the accommodation, an expense allowance/flat rate of €80.00 for processing the cancellation and new letting will be charged if necessary. Terms of payment: -------------------------------- Upon receipt of the booking confirmation/invoice, 30% of the rental price are payable via transfer. The total amount is due no later than 4 weeks prior to arrival. Additional information: The booking of the laundry package (€20.00/person) is mandatory due to organisational reasons and might have to be added to the listed total rent amount and mentioned accordingly in the official booking confirmation/invoice. 1 laundry package contains: Bed linen, towel (2x), bath towel, bath mat, dish towel. In addition to the rental price, spa tax is due upon arrival: 01/05/ - 31/10: €3.30 per adult/day, otherwise (€1.65/adult day, departure day: no tax; needs to be paid upon arrival.