BOOKING CONDITIONS (FOR STAYS FOR 2020): BOOKING CONDITIONS: 1. When booking, a reservation payment of 30% of the total amount is required 2. 2nd balance (70% of the total amount) due 42 days before arrival. 3. For short-term bookings or NON REFUNDABLE RATE, the total amount is due. PAYMENT METHOD: Payments are made in Euros using the following methods: 1. Bank transfer: (free of charge) 2. Credit card (VISA / MASTERCARD) from us: (free of charge) (data will be requested by phone and debited). 3. HOLIDAYHOME ONLINE PAYMENT (FEWO-DIREKT / HOMEAWAY / VRBO / HOMELIDAYS PAYMENTS): + 3% processing fee 4. PAYPAL: + 5% processing fee PAYMENT POLICY: 1. Please do not transfer cash payments by post. 2. All payments should only be made by one person, if possible this should be the leader of your tour group as mentioned in the reservation confirmation. CANCELLATIONS (FOR RESERVATIONS FOR 2020): Cancellations are only accepted in writing, the next working day is the date of receipt of the cancellation! When the guest has made a payment, they receive: 1. Full 100% refund of the previously paid amount if canceled 31 days before check-in. 2. 50% reimbursement of the previously paid amount if canceled 15-30 days before arrival 3. No refund of the previously paid amount for cancellations 0-14 days before arrival COVID 19 REBOOKING OPTION for reservations for 2020: You can rebook / change your existing reservation for 2020 up to 4 weeks before arrival to another period for 2020 or 2021. All net payments made are accepted for the new period. (VOUCHER) All requests for changes that arrive less than 4 weeks before arrival are considered a cancellation.