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Cancellation term
Due to the coronavirus, we have adjusted our reservation and cancellation policy:
UPDATE COVID-19
The 28th of May 2020 is been said by the government in France, that the French inhabitants are allowed to have holidays in France as from June the 2nd 2020. People outside France – from the EU, Schengen countries & the UK – traveling to France, will probably be allowed after the 15th of June 2020.
EXTRA RULES ONLY FOR NEW RESERVATIONS MADE FOR THIS SEASON UP TO THE 15TH OF JUNE 2020 *
* for clients living in the EU, Schengen countries & the UK:
Until we know for sure if traveling from the EU, Schengen countries & the UK this summer to France is allowed, we do not charge any cancellation costs for new reservations this season. As soon as things are clear, and if it seems that you are not allowed to travel, you may choose to postpone your reservation up to 18 months, according to our temporary reservation and cancellation policy, or cancel the reservation in which case we will return your pre-payment.
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We understand the uncertainty that many customers are currently facing and that is why Azur Pavillon holiday rental customers, who wish to change their holiday plans, now can rebook their holiday reservation in the same accommodation* on another date without incurring amendment fees.
If the new rate is higher, customers will only be required to pay the rate difference. This change in policy will apply until further notice to existing and new bookings, whilst the coronavirus disrupts travel.
Changes to bookings must be made at least 2 weeks before the scheduled arrival date and must take place within 18 months after the original reservation. Customers can change their booking by sending an e-mail to info@azurpavillon.com.
If you do not want to postpone your holidays and want to cancel your confirmed booking you may do so whilst the coronavirus makes it unsafe to travel.
We have temporarily changed our conditions and, for existing and new bookings, the following cancellation policy will apply until further notice* :
1 .Cancellations up to 2 weeks before arrival: 50% of the rental fee will be payable.
2. Cancellation within 2 weeks of the arrival date, the full rental fee will be payable.
3. On early termination of the stay, the full rent.
In the event of cancellation, the caution/bond and tourist tax (if any) already paid will always be refunded.
Our region is not comparable to busy cities with lots of people. The villas we rent out are only occupied by the persons who rent the villa and will be cleaned to the required standards of today. Moreover, we are informed that the virus is unlikely to spread in an environment with temperatures above 25/26 degrees so we expect that the sunny and warm temperatures during the summer in this region will and can create a situation virtually without flu and especially corona contaminations.
This part of the south of France can easily be reached by car.
Like everybody we hope and wish a medicine is been found soon. In the meantime take care of each other and follow the advices of your government.
We wish you all the best from the South of France.
Paul and Astrid Segaar
Payment after confirmation from the owner
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