CANCELLATION POLICY BECAUSE OF COVID-19 In these uncertain times, we would like to offer you flexibility in your vacation planning: No cancellation fees if travel is restricted because of COVID-19. Deposits made will be refunded or credited to you. GENERAL CANCELLATION CONDITIONS You can always cancel before arrival. In order avoid misunderstandings, the withdrawal should be declared in writing. Decisive for the cancellation period is the receipt of cancellation notice.
Failure to start the trip is generally treated as a withdrawal. If you withdraw from the travel contract or do not start the trip, we can demand reimbursement of our expenses and the travel arrangements made. When calculating the cancellation fees, we have usually taken into account saved expenses and other possible uses of the travel services. Compensation is calculated as follows: - until 50 day before the start of the trip: 20% of the rental price
 – from 49 to 30 days before the start of the trip: 45% of the rental price
 – from 29 to 15 days before the start of the trip: 55% of the rental price
 – from 14 days before the start of the trip: 90% of the rental price