1. If an apartment or holiday home is requested and confirmed or made available for short term bookings, an accommodation contract enters into force. A legally binding conclusion of a contract exists for verbal, particularly telephone bookings, provided one wasn't expressly stipulated in writing. 2. The conclusion of the accommodation contract obliges both contracting parties to fulfil the contract, equally, for the agreed upon duration of the contract. The owner of the lodging establishment is obligated to provide the booked accommodation for the arranged period of time. The guest must pay the accommodation price as provided in the contract. 3. A unilateral, no-charge withdrawal from a binding booking on the part of the guest is expressly excluded if he cannot use the booked accommodation for reasons that lie in his sphere of risk (exception: force majeure). 4. If the guest still withdraws from the contract, he is obligated, regardless of timing and the reason for the withdrawal, to pay the agreed upon or customary price. The owner of the lodging establishment must, however, take into account expenditures saved. The value of the expenditures saved by renting an apartment or a holiday home will be appropriately acknowledged by the jurisdiction with a blanket 10% of the accommodation price. 5. The owner of the lodging establishment is held in good faith to otherwise rent an unclaimed accommodation and shall deduct the savings from the enforced cancellation fee. 6. The guest reserves the right to prove no or minor damages were incurred by the lodging establishment. 7. The owner of the lodging establishment is obliged to pay damages to the guest for non-supply of the booked accommodation to the guest (for ex. due to overbooking). Only in cases of force majeure, such as natural disasters, is the owner free from liability.