Cancellation policy
If you need to cancel unexpectedly, the following conditions apply:
Cancellations can be made by email, telephone, or post.
For a cancellation after 4 days and up to 3 months before the rental start date, 15% of the rental sum will be charged.
For cancellation between 3 months and 2 months before the arrival date, 25% of the rental sum will be charged.
For cancellation between 2 months and one month, 50% of the rental sum will be charged.
For cancellation between one month and one week before the arrival date, 75% of the rental sum will be charged.
For cancellation within one week before the arrival date, the full rental sum will be charged.
!! In the case of force majeure (such as terrorism, pandemic, war, etc.), the normal cancellation costs will be charged.
In the event of a cancellation, the mediation fee and the associated cancellation costs of €30 will be invoiced to you.
We strongly recommend that you take out cancellation insurance. Unfortunately, we cannot offer you this insurance.